Most lodges include DBB, and selected activities. The prices that we have included are based on the range from low season to peak/high season, and are on a per person per night sharing basis.
Notice 1
Please note - we consider every enquiry seriously and as a potential booking. We have some schedule safari trips to offer, but we find the majority of our clients prefer an itinerary customised to their dates and budget. Such trips take longer to plan and quote and so we generally will exchange a number of emails with you, before we can quote anything. We are a small company offering a personal service, with the 'wheels operation' based in Arusha, Tanzania.
Why should I use your services?
Dean, is the owner of a Tour Operator company since 1996, after having travelled for over 20 years, on various holidays & safaris from Cape Town to Mount Kilimanjaro, created a Tour Operating company, African Bundu Safaris. First he became a Tour Guide, to gain more personal experience in the destinations and after 6 years of Guiding, he became the office manager. Every year, Dean takes a few weeks off, to visit a certain region, to update himself on the changes, improvements and latest information in a region, by visiting a dozen lodges and tourist attractions. We are a small company, thus our overheads are low, and our service is personal, friendly & efficient. Read our Guest Comments on the African Bundu Safaris website: www.absafaris.co.za
Most of the lodge photos on this website, were taken by Dean personally, when he visits lodges to update himself with the latest developments.
We know that you will have a super holiday, as each booking is personally handled by Dean, with the greatest enthusiasm as though it was his own holiday!
We prefer not to use nor support the "cheap" establishments, as you will complain afterwards about the shoddy service, unclean facilities and not enjoy your holiday, so, it is best to pay for the best that you can afford. "You get what you pay for" - is basically the moto of any tourism establishment!!
What are your office hours?
Our office is open weekdays from 08h00 until 16h30 weekdays South African time which is GMT + 2 hours or New York + 6 hours. If you are phoning, please consider our office hours.
How do we communicate with your office?
We prefer via e-mail. This is fast & efficient and your enquiry can be answered then, accurately and efficiently. Due to time zones between you, and us we might not be in the office if you phone at your convenient time. We do not phone international, we only e-mail our clients. If you phone after our office hours, then I am off duty and thus out of the office, so do not have facts and figure with me and might be eating dinner, watching TV, at church, entertaining friends or worse still, sleeping so, always best to send an e-mail: bookings@accommodationinzambia.co.za
Where is your office situated?
Our office is in South Africa. As we deal directly with the lodges and hotels in all the various countries and also the wheels-operators, there is no need to have the added expense of offices in various countries. We are an international and well established company. We communicate via e-mail, fax and telephone directly with the establishments. Dean has visited Tanzania a few times in recent years, plus meets 2 or 3 times a year with lodge & hotel owners, who come to South Africa to do their marketing. We have "wheel operators", based in Arusha, Stonetown and Dar es Salaam, who take our clients on Guided tours and airport transfers.
By booking your safari through us, you know that it shall be professionally organised, professionally run and you will have an exciting, enjoyable and memorable safari holiday.
How do I make an enquiry or a booking?
Surf through our website/s, decide what you want to do or what to know more about, then complete our enquiry form. There is NO commitment when you send an enquiry and we do NOT sell your details to any other company WE want your business, not somebody else to have it! We should reply before sunset tomorrow, though sometimes, within a few hours all depends on the time zones, meaning, the arrival time of your e-mail in our office, and how busy we are at the moment your enquiry arrives. All your e-mails are replied to within 3 days, at the latest, unless something exceptional has happened then please resend your e-mail. Sometimes people supply an incorrect e-mail address and no alternative e-mail, fax or mobile SMS number so we have no means to contact them! The more information you give us, the more efficient our service please do not be secretive; mental telepathy does not work!
Once we reply, if you have not supplied enough information to supply you with a quote, we shall reply with some questions and normally after a few e-mails, your itinerary will have been completed. Our safaris are customised (apart from the scheduled budget or package tours) so these take some communications between you and us, to finalise. Once the itinerary is finalised and you are happy, then we quote if you accept the quote, then a deposit is required to confirm the booking and the balance payable 45 days prior to your arrival. If your booking is to take place within 2 months, then full 100% prepayment is required to confirm the booking. Once you have paid us, and we have paid all concerned, then we e-mail you our vouchers, which you need to print out and produce to the various receptionists, pilots etc.
Do we need travel insurance?
Yes. Most of our clients book their trips 3 to 8 months in advance once a deposit is made, the cancellation policies of the various service providers are enforced. You might fall ill or be retrenched, before your holiday and you have to cancel the travel insurance will cover this. You might become seriously ill or injured whilst on holiday the modern and best medical facilities are in the major cities and might require an emergency flight evacuation travel insurance must cover this.
Who do we get the Travel insurance from?
There are numerous companies world wide that offer this. We recommend Europassist, as they have offices worldwide. Some credit cards offer this insurance as well, though please read carefully exactly what they cover. It is best to purchase this insurance from a country in your home country, that has a 24 hour contact number. You must make sure you have the following included in your travel insurance policy: cancellation & curtailment, medical including emergency evacuation and then we recommend luggage as well. If anyone in your insurance covered requires serious medical attention, then we recommend the emergency evacuation policy to cover a mercy flight to Johannesburg in South Africa, were first world modern medical facilities area.
